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Accessibility Settings

We have developed this website with tools to allow you to adjust our website to meet your own needs. Please note, these tools require the use of cookies to save your settings across all pages on the website.

Accessibility Statement

We want as many people as possible to be able to use this website. Hold CTRL+U on your keyboard to open the accessibility menu. From there, you can:

  • Change the website colours to dark, light, or inverted.

  • Make the text bigger by clicking "Bigger Text" as many times as you need.

  • Highlight all the links on the page so they are easy to find.

  • Add extra space between the lines of text using "Text Spacing."

  • Choose a dyslexia-friendly font by selecting "Dyslexia Friendly."

  • Change how the text is lined up by clicking "Text Align."

  • Increase the space between lines by using "Line Height."

  • Remove all the pictures on the page by selecting "Hide Images."

  • Make the cursor bigger by clicking "Big Cursor." Click it again to use it as a reading mask or guide.

  • Adjust the brightness or dullness of colours by clicking "Saturation."

Our current level of accessibility

  • This website is a new development with a publish date of February 2025. The 2018 Public sector website accessibility regulations require all new websites built after September 2018 to meet a minimum level of accessibility.We have built this website in accordance with the Web Content Accessibility Guidelines version 2.1. We are confident that this website meets the AA requirement with some areas excelling to AAA. 

Non accessible content

  • Some aspects of the website such as embedded PDFs and videos may not be fully accessible. Where appropriate, we have provided an accessible alternative such as a plain text transcripts or captions for videos, or simplified versions of documents.

Further assistance using this website

  • You can adjust this website using our UserWay widget for accessibility. Select the accessibility icon, or hold CTRL+U on your keyboard to open the accessibility menu.

Information in a different format

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Reporting accessibility problems

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We're always looking to improve the accessibility of this website. If you find any problems whilst we're updating this website, contact: hello@brightsparksagency.com.

 

We will happily investigate your concerns and update the website where appropriate.

Enforcement procedure


The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations'). If you're not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

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